ElectraStim Privacy Policy

This policy covers the processing of any personal information by Cyrex Ltd (trading worldwide as ElectraStim) The sections of this policy will also help explain how we protect your privacy in line with various Data Protection laws around the world.

By using this website (or any of our other currency websites) or by placing an order you agree to the terms of this privacy policy. This means you are also protected by this policy from the moment you enter the website.

Information we may collect:

We may collect the following information about you:

Any information that you voluntarily give us, either by placing an order, signing up to our newsletter, entering a competition or interacting with this website from a social media platform i.e. Twitter or Facebook. This information may include your name, address, email address and phone number.

Financial information including debit/credit cards or Paypal payments are processing by Paypal Payflow Pro and as such, we do not have any visibility of your card number, security code or expiry date. By shopping on this website you are protected by Paypal's own comprehensive privacy policy. 

We may share some information with third parties for the purposes of providing you with the services offered by this website (for example delivery couriers like Royal Mail) 

The following information may be collected but cannot be used to identify you:

Technical info (including but not limited to) the URL of pages that you visit, the IP address of the device you view our website with, your location, time zone, browser.

Products you viewed or added to your basket. Page errors. Page speeds and heat maps.

Cookies:

Cookies are small pieces of data stored on your computer or device to help improve the performance of our website as well as personalise the experience to you. This includes storing items added to your basket or automatically showing you products you may be interested in. No personal information is stored in these cookies.

Use of this website implies acceptance of the use of cookies. 

 

Emails:

We will only email you with newsletters and offers if you have explicitly given us your permission to do so. Placing an order on this website (or us.electrastim.com or eu.electrastim.com) will add your email address to our mailing list. However, during the order process there is an option to refuse these emails. 

You may of course unsubscribe from all emails at any time, either by clicking the link on any newsletter or emailing us at info@electrastim.com

How we use your personal information

We only use your personal information to:

• To improve your shopping experience

• To process your order

• With your permission, to notify you of products or special offers that may be of interest to you

 

Links to other websites

Our websites may contain links to other websites that aren't owned or managed by us. We do not control or endorse any content on these sites and are not responsible for any materials found therein. 

Where we store your information

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology and processed by the Paypal Payflow Gateway. For more information about how Paypal protects you please visit their website: https://www.paypal.com/us/webapps/mpp/ua/privacy-full

 

 

Contact us

Any comments, questions, requests or other queries regarding this privacy policy can be made by emailing info@electrastim.com or by post to Cyrex Ltd, Unit 36, Hoddesdon Industrial Estate, Pindar Road, Hoddesdon, EN11 0FF, UK.