All items are shipped in plain, discreet packaging via a tracked courier service and will usually require a signature upon receipt. There will be no mention of 'ElectraStim' or our products anywhere on the parcel and the sender will be listed as 'Cyrex Ltd'.

As soon as your order is dispatched from our warehouse you will receive a tracking code by email so you can follow the parcel right to your door! Orders placed before 2pm (GMT) will be dispatched the same working day, otherwise they will be dispatched the next working day. Orders placed on a weekend or public holiday will be dispatched the next working day.


Your Location Delivery Time Cost  Free for orders  valued over
United Kingdom Standard (up to 5 working days) £6.99 £69
United Kingdom Expedited (1-2 working days) £9.99 N/A
Rest of the World Standard International (3-10 working days) £20 £99


Orders placed before 2pm (GMT) with Expedited Delivery will be dispatched the same day (except in the case of weekends, where your order will be dispatched the next working day). Standard Delivery orders are dispatched within 2 working days.

For more detailed information about your order please contact us at


* For orders in the UK, we will occasionally swap couriers to provide you the quickest delivery possible. Don't worry, you'll pay the same price no matter who delivers and will always receive tracking information!