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Will I get Free Delivery? Depending on your location and order value you may qualify for FREE secure delivery.

Cost Free on orders over
£4.95 £39

UK customers pay 20% tax on their orders, included in RRP.

We can also send items via Royal Mail Special Delivery, just contact us before making your purchase.

EU Countries

Cost Free on orders over
€23.40 €129

Customers in the EU also pay 20% tax on their order which is included in the RRP.

Rest of Europe*

Cost Free on orders over
€29.25 €149

*Includes Norway, Iceland, Liechtenstein, Albania, Switzerland, Turkey, Russia, Macedonia and Montenegro.

Russia

Cost Free on orders over
$55 (US) $199

United States

Cost Free on orders over
$33.08 (US) $199

 

Canada

Cost Free on orders over
$42.30 (CA) $220

 

Australia & New Zealand

Cost Free on orders over
$44.10 (AUS) $299

Please note that if you live outside of the countries stated, there is no free shipping option available at this time.

Please note that orders being sent to British Forces or other military forces addresses must be handled by domestic carriers i.e. Royal Mail/USPS so delivery times will vary.

Please disregard our regular shipping information for these addresses. If you require any further information please contact info@electrastim.com

Shipping Services

All orders are shipped using DHL secure carrier service (unless otherwise arranged with us) and will require signing for. Delivery time will vary depending on your location, please see the below estimates:

UK – Next Day
Europe (EU) – 2 to 3 days
Europe (Non EU) – 2 to 4 days

If you are in a remote location then delivery times can be longer. Please check your shipping information which will be emailed to you on dispatch.
Orders received before 12pm (GMT) will be shipped the same day. Orders received after this time will be dispatched the following day.

All orders are in plain packaging or DHL (or other Carrier) branded bags with the sender being identified as “Cyrex Ltd”. See Ts and Cs for further information.

All orders are shipped in discreet plain packaging Please note that all deliveries must be signed for.

If any items are temporarily out of stock you will be notified and given the option to either wait for the item or cancel it but we normally have everything in stock.

Safe and Secure Payment

Card payments are processed via the Paypal Pro Secure Payments Gateway so your card details are not downloaded onto any of our systems. Your card statement will simply show “Cyrex Ltd”. Orders are normally dispatched the day following your order placement.

If you do not have a credit/debit card or would simply rather pay by cheque, please email us details of the items you wish to order and we will confirm the total amount payable and the address to send your cheque to.